Shipping and Returns
30-day Satisfaction Guarantee
If, for any reason, you are not completely satisfied with your purchase from www.anthony.com, you may return within 30 days the product(s) with your order number for a refund amount of the purchase less shipping. Shipping fees, including return shipping fees, are not refundable. We apologize, but returns or exchanges for purchases made at a retail outlet other than www.anthony.com must be returned at that point of purchase.
If your package was damaged in shipment by the carrier, retain the box and the merchandise and notify us immediately at 1.866.ANTHONY (1.866.268.4669). The carrier will inspect and pick up the damaged package and the damaged items will be replaced.
Return or exchange products purchased from other retailers?
Unfortunately, return and exchange services are only extended to customers that shop anthony.com. We will evaluate manufacturing defects on a case by case basis. Please call our customer care team at 1.866.ANTHONY (1.866.268.4669) and we will do our very best to assist you.
Backorders and Out-of-stock items
We do not accept orders on out-of-stock items. However, we do let our customers know as soon as an out-of-stock item is back in stock This is communicated via the Anthony newsletter.
All orders received post 12:30 pm EST will be processed the next business day. For example, if you select overnight shipping on an order that is placed at 1:00 pm EST, the order will be shipped on the next business day with overnight shipping.
PO Box Addresses
We currently do not deliver to PO Boxes.
Returns Mailing Address
Attn: Returns Department
560 Broadway, Suite 503, New York, NY 10012
Please include packing slip and order number. Please ship via traceable method such as UPS, Fedex, USPS with tracking.
Same-Day Delivery for $15 flat Rate
We offer local delivery to Manhattan, New York City addresses. Service available for orders placed before 3pm EST Monday through Friday. Orders delivered by an Anthony helper between 4pm and 7pm the same day of the order. Call 1.866.ANTHONY (1.866.268.4669) and dial 0 to place an order.
Your credit card will be charged when the order is placed. No cancellations or delivery fee refunds after 3pm.